Paregal's Customer Testimonials
Traditional & Modern used piano specialists

Below are a selection of testimonials that some of our previous customers have been kind enough to write for us.
Please take a few minutes and have a read through them.

My daughter and I came across Paregal Pianos by chance and just called in whilst we were nearby. We were looking for a second hand upright piano, as an upgrade from the electric piano we were currently using. Paul showed us into the room where they are stored and then left us to try them all at our leisure, to see which we liked best. It was so nice to feel free to try them out properly without any sales pressure and we found a lovely John Broadwood piano which we decided to buy. The payment and delivery was then all arranged via email and the delivery guys were fantastic too…very friendly and great service. Would definitely recommend anyone to pop by and take a look at what’s on offer.

Jo Upton

"I visited Paregal Pianos in June as I was looking for a piano for my son who needed extra practice for his piano grade exams. I had a limited budget and limited space in my house. However, Paul had an Eavestaff which was ideal for what we needed. Paul answered all the questions we had about the piano, purchase and delivery and was very helpful and knowledgeable. The piano was delivered with no problems. My son is very pleased with it and it is a great addition to my house.

I would thoroughly recommend Paul and Paregal Pianos"

Thanks Tony

We bought a Marshall & Rose Baby Grand Piano from Paul at Paregal Pianos. He did an amazing job changing the colour from mahogany to black. The communication and service from Paul was second to none from choosing our piano to having it delivered.

We love it, thanks so much!
Maxine Conway

Hi Paul Just wanted to say your delivery guys were amazing, very professional �� Thank you for getting the piano to us at such short notice, Koby is extremely happy with it.

Thank You
Kind Regards
Diane Dickson

I searched for a local piano retailer and happened upon Paregal Pianos.

When I visited the shop with a view to purchasing a restored piano, Paul was able to demonstrate a number of models talking through the specifics and advantages to allow me to make an informed decision.

We discussed the finish on the ‘Earl Windsor’ piano I wanted to purchase. I was then invited to view the finished item a short time later. The additions I requested such as a matching stool and a keyboard lock were no hassle to Paul, the finish could not have looked better and the transaction could not have been smoother.

Paul arranged for specialist delivery due to the steps on approaching my home and for collection of my old piano ( I had owned for over 40 years).

I would certainly recommend Paul in the future, he was true to his word, effective and could not have provided a better product or service.

Many thanks
Colin Carbert

I’ve had a rental piano from Paregal for over three years which I’ve had to return due to changing family circumstances. It was a beautiful 1940s piano in immaculate condition with a deep, mellow tone. A pleasure to look at and to play. The rental cost has been very reasonable and the service provided by Paregal is friendly, helpful, highly professional and very efficient. Many thanks to Paul and his team.

Very best wishes,
Catherine Murray

The piano arrived today - looks and sounds perfect, very happy with my purchase thank you. The delivery guys were also very good!

I have recently had a positive experience with Paregal Pianos. From arranging an appointment for a viewing to delivery, Paul has been very helpful and provided excellent customer service throughout. We are extremely pleased with the end result of our newly restored 1920s piano and would highly recommend Paregal Pianos to anyone.

Rachel

'Paul at Paregal is friendly, welcoming and knowledgeable and has a range of lovely pianos to choose from. We have just received a piano from Paul and it is just beautiful. Paul polished the piano up with great care before it was delivered and it looks absolutely stunning in our home. We couldn't be more pleased. We would highly recommend Paregal to anyone.

Sara Sharp, Ossett

Very happy with the Yamaha G2, lovely paint job and an absolute joy to play.

Jonathan

The piano is stunning! Thank you so much Paul. You’ve done an incredible job on it. The lads were great. Going to surprise the kids with it now!

Thanks again

Take care

Jayne

We were very pleased with the service we received from Paul at Paregal Pianos. He was very responsive to my initial email enquiries and replied promptly and helpfully to my numerous questions. He was then helpful when we visited the shop to choose our piano and the process to purchase it went very smoothly. We were then offered a delivery date just a few days later, and we were extremely impressed with the delivery itself, which involved getting the piano around what appeared to be an impossibly tight corner! Thank you very much, I wouldn’t hesitate to recommend Paregal Pianos.

Laura

I’m currently renting a “baby” grand piano from Paul at Paregal Pianos. From the moment I first made contact the service has been superb. Paul is very friendly and knowledgeable. The piano was even re-polished prior to delivery! The piano arrived on time and the lads that delivered it took great care with it (and my house!). Plus all for a mere £50 a month.
What more can I say? I have no hesitation in recommending Paregal to anyone looking to learn to play, or as in my case, re-learning after a 30 year break!

Emma

“Excellent service from Paul and his staff who were very professional during the sale and delivery of our piano and removal of our old one during the social distancing restrictions.  The restored piano is great and perfect for our needs and has already been well played.  Thank you.”

Karen

Cant praise Paul and his team highly enough, great deal on a great piano we rented it for a year then decided to buy, and the first years rent was taken off the price. Great value and the team did a sterling job of getting it installed in our house, I still wonder how they got it upstairs and in the room with no damage to either piano or house. Would highly recommend Paregal Pianos, the service and advice was second to none.

Trevor Tyson

Hi Paul

All delivered everythings very good and very happy with it, thankyou very much Paul, your service is excellent, thankyou Paul, i love it.

Mark

Thankyou for the safe delivery of the piano, its beautiful and the children are delighted. 

Kind regards

Sarah

Love the Piano, it’s slightly smaller than our other one which works well.

Paul, many thanks and won’t hesitate to recommend you all.

Antony

Love the piano. Its beautiful and fits the space we had perfectly. My husband was very happy with his birthday suprise.

Zehura

"I'm extremely happy with the work Paul did on my Klingmann Upright. A wonderful finish, especially considering the state of the piano beforehand. Great value for money, I would definitely recommend the Polishing Shop. Gavin Crooks MPTA."

All the best
Gavin

Paul,

Thank you so much for all the help, I truly love my piano and the service you’ve provided has been wonderful. I have recommended your company to many people and will continue to do so.  Again thank you, having my piano makes life a lot better and you made that possible.

Lynne

Hi Paul,

Thank you for helping me to purchase my beautiful piano.

All the best,

Oliver

Dear Mark,

Really pleased with the piano, thanks again for everything.

Best wishes,

Mark

Dear Mark & Paul,

I just wanted to say a huge thank you for providing such a great removal service of our piano. I really appreciated the organisation of the pick up and careful placement of the piano in its new home. I would highly recommend you to anyone looking for a friendly, professional removal service.

With Many Thanks
Joanne

Good morning Mark

Thank you for the beautiful Piano and great service, of which I highly recommend!

With kindest regards
Charlotte

Thank you so much

My son still absolutely loves his piano – having passed his 4th grade classical and his 1st grade Jazz this year with ABRSM, and more importantly spending hours upon hours just playing, composing and enjoying �� , I cannot thank you enough for helping us give him this gift.

Best regards

Sandrine

Hi Mark,

Thank you so much, I’m delighted with my new piano, it has a lovely tone.

Kind regards,

Victoria Small

That’s great Mark – I’ll make sure the payment is cancelled.

Just wanted so say that your service throughout has been faultless and will definitely recommend you to anyone thinking of purchasing/leasing a piano in the future

All the best

John

Dear Mark

Just heard from my son in leeds that the piano is in and he loves it. Thanks to you and the team for great, problem free service today.

Kindest regards

Jan

Hi Mark

Sorry I didn’t get chance to reply earlier, but just a quick email to say thanks so much for the delivery on the piano it’s absolutely great, really pleased with it. 

Thanks again for such a prompt service!

Helen

Many thanks Mark,

Its been great being able to buy this with you - we’ll come back if/when we need another one!

A Baker

Hi Mark

thanks for your email - everything is fabulous and thanks for a great service - very nice young men, very efficient, tidy no mess and only had a glass of water wouldnt take me up on my tea and biscuits offer!!

Pleasure doing business with your company and would thoroughly recommend you.

Kind regards

Fiona Mcintyre

(Rental Purchase finished)

Thank you so much Mark for the notification, greatly appreciated. We do indeed love the piano :)

Thanks again,

Dominic

Dear Mark

Just heard from my son in Leeds that the piano is in and he loves it. Thanks to you and the team for great problem free service today.

Kindest regards

Jan

So delighted with the piano.

Thank you so much.

Richard

I have been very happy with the service I have received from paregal pianos. The piano I chose was delivered  two years ago and I made my final payment today. Paregal have been a great company to do business with, always prompt and professional. I now own a beautiful instrument which is an heirloom for my family that otherwise I would not have been able to afford.

Thankyou

Sharon from Leicester.

Hi Mark

Just wanted to say thank you for your mammoth round trip yesterday for us and trust you got home safely - albeit very late!

Regards and best wishes.

Keith

Hi Mark,

It’s mrs Beach here Pontefract, I just wanted to thankyou for  delivery of the double stool….wow it looks fantastic and just the job as we are playing duets with the children, so its perfect!!

Kind regards

Janine Beach x

Removal

Thank you both so much for delivering the piano. Me and the other lady thought you were very profesional.

Great job!

Digital Piano

Hi Mark

Yes many thanks it has arrived in great condition and we put it together with no hassle.

Thanks for your help with this!

Best Regards

Oliver Tomlinson
Isle of Man

Stunning piano.

Thank you Mark

Zhang
Leicester

Removal

Just wanted to say a big thanks for delivery. Great service.

Thank you

Louise

Piano Upgrade

Hi Mark,

Thank you ever so much, I really appreciate all your kindness and hard work you are putting into this, well above and beyond my expectations!  Yes please, l'd absolutely love a gloss finish.
Can't wait to play it!

Kind regards,

Silvia

_____________________________________________________________________________

Hi Mark,

I hope you are well.
Regarding the Offenbach, great many thanks for delivering it safely to us, the gentlemen couldn't have been more helpful. It truly is a delightful instrument and we are very happy with it.

Many thanks,

Silvia

About a year ago I decided I wished to get a grand piano as a longstanding wish since childhood. I chose Paregal Pianos because of their unique ability to pay over a three year period thereby allowing me to go ahead earlier than I would otherwise have done.

I chosen a lovely 6 foot Challen model which was delivered and I found the piano lovely to play and the cabinet had been restored most beautifully.

However I found an issue with the dampeners on the piano which caused an issue with playing certain pieces I like to play. This is where Paregal Pianos really went way and beyond the normal level of service. All efforts were made to rectify the situation however when it was concluded that the piano had an issue that wouldn’t satisfy my need Paregal were happy to return the piano and I chose a different model, an English Danemann.

I am just about to take delivery of this instrument and it is completely superb. It has been done in a matt white and looks completely beautiful. The effort and care of Paul and his team has ensured it performs perfectly in every respect and I am entirely delighted with the instrument.

One could not hope for better service than the service this company is both able and happy to provide. I wholeheartedly recommend anyone considering buying/hiring a piano to choose Paregal Pianos, they are superb and will remain so for the lifetime of your piano!!

Brian

Hi

Just want to leave a message saying thanks for delivering the piano today, super happy with it :-)!!

Anthony

Removal

Hi Mark. My piano was collected today as planned. The young men who came were very cheerful & concerned that the carpet was covered with their blankets & most careful in moving the piano. They passed over the envelope for which I thank you! So all in all we made it in the end.

All good wishes Sandra

Last year at the age of 61 I thought it would be a good idea to learn to play the piano.  Not knowing how long it would take me or if I would give up I was delighted when I discovered I could rent a piano from Paregal Pianos.
One year later I am thoroughly enjoying my piano playing so decided to buy the piano.  The money I had paid in rental was taken off the price of the piano so I was more than happy.  Many thanks to all at Paregal Pianos for your help and for my lovely piano.

Debbie

Hi Paul,

I couldn't be happier with the service I've received from paregal you've been fantastic throughout and allowed me to buy a quality instrument which I would not have been able to do outright. You must let me know if you go into other instruments as I am also in the market for a French horn!

Thanks again for your help.

Katie

Mark, 
Just a quick note to say a big thank you for the piano delivered today. 
It looks great and plays wonderfully 
really really appreciated 

The service has been amazing from start to finish and really efficient.
Great bespoke piano, just what we wanted.  

Thanks again
Diane. 

hi mark and paul you are two smashing people we came to upgrade our piano and decided to buy instead we have been so pleased with the service you give its great you are a second to none company would recommend you to any one well done gold stars many many thanks.

Winnifred.

Thanks for the piano. We are very happy with it. Very pleased with service. Have a lovely xmas.

Paula.

On a personel note, this is a fantastic service and my 15 year old son Connor will be overwhelmed when he sees his christmas present; he is an accomplished pianist with nothing but an electronic keyboard to play on at home and as a single working mother iwould never be able to afford such an instrument but thanks to you i can provide this for Connor and i just know he is going to be thrilled so thank you.

Silvana Camilleri.

Hi Mark, 

I have been meaning to contact you about the piano.............It is AMAZING. It looks wonderful and sounds delightful. I am so happy!

Thank you SO much

John

Thank you for the excellent service we have received from Paregal Pianos - the advise on the piano requirements , through to the rental of the piano and then onto the Purchase. The service received both in the shop and via emails / telephone conversations has been excellent. I would definitely recommend Paragel Pianos to anyone else and have already mentioned them to friends.

Thank you

Gillian Brereton

I recently decided it was long overdue that I should have a grand piano in my life! However, I do not have large sums of money floating about , so purchasing such a large, expensive item seemed an impossibility.

That is, until I found Paregal Pianos.  Most unusually they are happy to rent pianos to you, at 0% finance making the whole idea of owning a grand piano, suddenly and appealingly rather more realistic.

The very nice men at Paregal recommended a Weinbach piano straight away as best suiting my budget and needs.  Taking my sister (a piano teacher) along when I visited the shop we were made to feel very welcome and relaxed about playing the piano.  And play it we did.  We tried out a wide range of repertoire from classical to jazz,  and whilst the instrument had some little ‘quirks’  I loved its sound and tone.

However, the piano was at that time unrestored, so we returned after work was completed on it to play it again.  We loved it and the deal was done.

I was rather concerned about the piano fitting in the house as we live in a very old farmhouse which does have low doors and steps everywhere and every room is on a  slightly different level.  However Paul and Mark were relaxed about it and the piano fitted in my allotted room very smoothly and no fuss was made.

 I would recommend Paregal Pianos most wholeheartedly. They have a very comprehensive range of stock, flexible payment options and offer a friendly and reliable service.  Happy days x

Lisa Marie Baker

The approach to 'Paregal's premises was not promising, after my 100 mile trip from near Skegness,  but potential customers should not be put off. For the welcome was warm and there was a wide range of grands and uprights available to play.  Amongst the pianos on offer was  an 1890's  Bluthner grand. It  proved a joy to play, and though I tried many others, I kept coming back to the Bluthner, which, after a second visit , I decided was the one for me. The piano was not looking at its' best, but I was assured that it would be restored to its' full glory in its' dark Rosewood case.

Paul and Mark were both very helpful and allowed me to make up my own mind in my own time. The piano's price and their approach to financing the transaction suited me. I accepted  that they would need several weeks to finish the restoration properly.

By the time I saw the Bluthner again, it was transformed into a truly beautiful looking instrument, in a pristine case, cleaned meticulously internally and was in 'showroom condition' throughout. It was truly  worthy of the rich sounds  it produces. It was delivered on the agreed date and set up by a  3 man team supervised by Mark. The journey created  some  problems with the repeater action. But, after a  phone call to Wakefield, a competent local technician made remedial  adjustments in time for Christmas.

• The Bluthner  is a credit to the team at Paregal who have between them restored it to its' full grandeur.

I have been pleased throughout with the service provided to me and the  underlying respect shown by Paul and Mark to this  beautiful instrument. The range of  technical knowledge and skills possessed by the firm has been evident throughout.

I recommend Paregal's  services unreservedly – and  encourage any potential buyer  to visit Wakefield.  I am sure they will find the effort worthwhile!

Colin Everson,

Spilsby Lincolnshire

Paregal Pianos have been friendly, helpful and responsive throughout my dealings with them. They were helpful and informative when I was choosing the right piano for me and then delivered extremely quickly to make sure I had it in time for the New Year celebrations at my house.

Their hire-purchase arrangement is a terrific option which has allowed me to buy a piano I never would have been able to afford outright. The Wakefield show room is a real treasure trove and I would encourage any piano lover to pay it a visit.

Matt Helm
Melton Mowbray

Mark, firstly i would like to thank everyone at paregal pianos for the excellent service you and the company have provided for the last twelve months, my son has had a great time learning to play the piano which we had the pleasure listening to some excellent pieces from him, i would recommend everyone to get a piano and also use you're company in supplying either to rent which is an excellent idea then to buy at a later stage a great idea.
 

many thanks
Andrew Berks.

It has been my dream for many years to own a grand piano, but I have always been a bit wary of buying something unseen and untested on eBay. As a complete novice, I google'd "baby grand piano Yorkshire" and ploughed my way through several credible websites that seemed to lack a personal touch. What I needed was impartial expert advice on the best piano for me and this seemed to be on offer when I opened the Paregal website.
Next step was to pay a visit - this is where I nearly bottled. The location looks very underwhelming on arrival and I nearly turned away. Take my advice - walk through that door! Behind it is the most fantastic team who will guide you in an impartial way to the piano of your dreams. Make sure you look in the workshop area so that you can see the care and love behind their craft. 
I have now had delivery of the most amazing piano and cannot recommend Paul and his team enough. Excellent value - excellent customer service - phenomenal piano.

Andy Lockey
Halifax

Paregal Pianos provides a fantastic service.  Our chosen piano had been beautifully restored, arrived in great condition and was efficiently set up.  Choosing the rental/buy option gave us the opportunity to get used to the look, feel and sound of the piano and also meant that when it came to tuning, it was done rapidly and efficiently by somebody local to our area and at no extra cost to us - brilliant!

All in all, would thoroughly recommend them, we love our piano and it takes pride of place in our music room!  Many thanks to the Team at Paregal Pianos!

Sarah Weisinger

Hello Mark and Paul

I love the Reisbach upright which replaced the Yamaha a couple of weeks ago.

It is about a million times better to play and listen to.  It would be very tempting to buy it, if it were still for sale later on, but we shall have to see.

Best wishes,

Graham Arthur

Dear Paul,

Thank you so much for our B. Squire. It's beautifully restored and absolutely brilliant to play.

I have and will continue to recommend your work widely!

All the best,

Emily

Dear Paul and Lyn
 
I just want to thankyou so very much for the beautiful Barrett and Robinson piano that we bought from you last month. It had obviously been lovingly cleaned and polished when it arrived to our house. It looked so very different from when we saw it in the showroom and your time and skill spent on it prior to delivering it to our door has just added to its character and charm.The piano sounds amazing and is a wonderful addition to our home. My daughter is enjoying practising on it every day and is aiming to have learnt to play her first carol on it just in time for christmas.Can't wait to hear it.
 
Kind Regards
 
Joanne and Leila Qureshi

"a brilliant one-stop shop for wonderfully characterful pianos lovingly restored and refurbished.  Paul was happy to indulge my every whim with minimum fuss and pragmatism, and my refurbed vintage piano looks and sounds incredible...  I can play it for hours, I love it." 

Julia Biel
London

With money in hand I called at Paregal Pianos intent on buying a popular named Japanese piano. Having spoken with Paul and played many instruments there I left with a Danemann at less than half the price I had in mind.

The thought I am left with is a recurring theme in the testimonials of honesty and that is what you get, no sales patter or pressure to buy, but sound advice.

Paul delivered the piano personally through the snow. It looks like new and plays beautifully…Thank you very much

Keith Baskill
Beverley
East Yorkshire

Dear Paul & Lynne

I wanted to take the time to thank you both for your honesty integrity and general helpfulness in all matters concerning the purchase of my first piano. You both made it very easy for me to take the chance on buying something I had not seen and I am delighted that I did so. The piano was everything that you said it would be and more.
The movers you recommended were also a credit to you. My only disappointment is that I did not get to meet you both in person. I will be back at some point with deeper pockets and look forward to you taking care of my needs again. Perhaps next time I will make the pilgrimage to Yorkshire. Thanks again.

Warm wishes

Jamie Palmer
London